Privacy Statement

At VIK FINANCE, we are deeply committed to protecting the privacy and security of your personal information. This Privacy Statement outlines how we collect, use, disclose, and safeguard your data in accordance with applicable laws and industry best practices.

The National Consumer Credit Protection Act 2009 (NCCP Act) regulates the activity of lending, leasing, and finance broking. Australian Credit licence number (384324) appointed the Australian credit representative number (542630) in the provision of credit assistance to you. We source finance from a panel of financiers. Under the NCCP Act.

The law requires us to:

• make reasonable inquiries about your requirements and objectives.
• make reasonable inquiries about your financial situation.
• take reasonable steps to verify that financial situation.

What and Why do we collect your personal information?

We collect personal information from you when you apply for or use our products and services. This may include your name, address, contact details, financial information and employment history. The personal information we collect is used to offer and enhance the financial services you require.

If your personal information is not provided.

In order to provide products and services to you and to assist you in applying for any type of loan, or related products and securities, we require information about you. If you do not provide us with all the information we request, we are unable to supply to you the product or service that you require.

Providing Your Personal Information to Other Organisations

We respect your privacy and personal information. However, to provide our services effectively, we may share your data with other organisations we conduct business with this includes our mortgage aggregator and other organisations include related entities such as lenders, solicitors, accountants and auditors, printers and mailing services, insurers, and government agencies which regulate our products and services. In all cases we will only disclose that information that is strictly required and take all reasonable steps to ensure that your personal information is handled in accordance with the Australian Privacy Principles.

Security of Personal Information

We take the privacy and security of your personal information seriously. At VIK FINANCE, we have implemented reasonable measures to ensure that your personal information is stored securely and protected from misuse, loss, unauthorized access, or disclosure. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously review and enhance our security measures to minimize risks and protect your personal information to the best of our ability. When your personal information is no longer required for the purpose for which it was initially collected, we will take reasonable steps to ensure its secure destruction or permanent de-identification. However, it is important to note that certain personal information may be stored in client files, which we are required to retain for a minimum period of 7 years in accordance with legal and regulatory obligations. If you have any concerns or questions about the security of your personal information, please contact us at any time.

Your rights

The Privacy Act gives you rights to access the personal information we hold about you, and you can ask us to correct the information if it is inaccurate. You can gain access to the information we hold about you by contacting us at any time.

Marketing Information

By providing your email address, you consent to receive marketing information and other related documents from us by email, unless you notify us that you do not wish to receive this information and marketing emails, we’ll stop sending you marketing emails and information.

Your Consent

By engaging with our services and asking us to assist. You consent to the collection and use of the information you have provided to us for the purposes described on this page. You consent us to obtain a report or information about your consumer or commercial credit worthiness from a credit reporting body (CRB). By providing your personal information to us, you consent to us disclosing your personal information to other organisations we conduct business with, and you consent to us disclosing your personal information to a credit reporting body (CRB) as permitted by applicable privacy laws. This includes but is not limited to information necessary for the purposes of assessing your creditworthiness, verifying your identity, and conducting credit checks. The personal information disclosed to the CRB may include your name, date of birth, Driver’s licence, address, employment details, credit history, and any other relevant information required for credit assessment purposes.

Privacy Policy Complaints and Enquiries

If you have any queries, questions or complaints about this Privacy Policy or our services and products, please contact us. We are here to assist you every step of the way.

• By email: info@vikfinance.com.au
• By phone number: 0405 601 111